If you have children visiting or staying with family members (such as grandparents), make sure the family members know your rules concerning technology that your kids must follow. Just because your kids leave the house does not mean the rules about what they can do online change.
If possible, have two computers at home — one for parents and one for kids. This way they can’t accidently infect your computer. If you are sharing a computer, make sure you have separate accounts for everyone and that kids do not have privileged access.
Bad guys are very persistent, eventually anyone can make a mistake. If a phone call from the “Help Desk” doesn’t sound quite right, if an email seems suspicious or if a program you installed starts acting funny, ask for help! In addition, perhaps you lost a work laptop or a USB drive. The sooner you report an incident, the sooner we can help resolve the problem.
When hosting or attending conference calls, only record the call if you have prior permission, a work related need to record the call, and you make sure everyone on the call knows it will be recorded.
The Dark Web is a network of systems connected to the Internet designed to share information securely and anonymously. These capabilities are abused by cyber criminals to enable their activities, for example selling hacking tools or purchasing stolen information such as credit card data. Be aware that your information could be floating around the Dark Web, making it easier for cyber criminals to create custom attacks targeting you..
We’ve all been there. While browsing online, we see an ad for a product or subscription service with a free trial and think, “Why not?”
Here’s why not: What appears to be a free or low-cost trial can add up to be much more. Most free trials require consumers to enter their card information to pay for shipping. This information can then be used to cover future costs if the individual forgets to end the trial or subscription.
While the cardholder may make a note to cancel the service before any fees hit their card, it’s not always so simple. Some deceitful businesses hide the terms and conditions of their offers in fine print or use pre-checked sign-up boxes as the default setting.
What does this mean for your financial institution? Most often, there’s a limit on the chargeback rights for these purchases. Your financial institution likely won’t be able to claim fraud and will need to pursue chargebacks through non-fraud reasons, such as “merchandise not as described,” which usually means a low chance of success.
Help cardholders avoid these unwanted fees by sharing these tips offered by the Federal Trade Commission:
Adhering to these tips when considering a free trial can reduce the potential for unwanted merchandise and charges. Remind cardholders to be smart shoppers by doing their research and reading the fine print before making a purchase.